Lost or Delayed Luggage Claims

You can make a claim against an airline for checked in luggage which has been delayed, damaged or lost.

For missing or damaged contents and damage luggage the deadline for making a claim is 7 days within getting your luggage.

For delayed or missing luggage the claim must be made 21 days after the flight.

Luggage will not be classed as lost until after 21 days. The claim should be submitted as soon as possible after 21 days has elapsed.

Securing compensation

The Montreal Convention makes the airline responsible for checked in bags, but is limited €1,131.

If the value of your luggage is over the €1,131, you can only make a claim for the full value of your luggage if you
have made a 'special declaration of interest in the delivery of your luggage'.

Contact us now to speak to one of our advisors about making a claim.